Billing policy

At paletteliquidationdepotcenter.com, we are committed to providing a transparent and secure billing process. Please review our billing policy below to understand how charges, payments, and invoicing are handled.


1. Payment Methods

  • We accept all major credit cards, PayPal, and other approved payment methods at checkout.
  • Payments must be made in full before any order is processed or shipped.
  • We do not accept checks or money orders.

2. Order Processing and Charges

  • Orders are processed once full payment is received and verified.
  • All prices listed on our website are in U.S. dollars (USD) and exclude applicable taxes and shipping fees.
  • Taxes are calculated based on your shipping location and local tax regulations.

3. Invoicing and Receipts

4. Billing Errors and Disputes

  • If you notice an incorrect charge, please contact us within 7 days of the transaction.
  • We will investigate and provide a resolution within 5-10 business days.
  • Unauthorized transactions must be reported to your payment provider immediately.

5. Refunds and Cancellations

  • All sales are final, and no refunds will be issued unless due to an incorrect or damaged order (see Refund Policy).
  • Cancellations are only possible before an order has shipped. Contact us at info@paletteliquidationdepotcenter.com. as soon as possible.
  • Refunds, if approved, will be processed back to the original payment method within 7-10 business days.

6. Subscription or Recurring Payments

  • At this time, we do not offer subscription-based services or recurring payments.
  • Any changes to this policy will be updated on our website.

For any billing-related inquiries, please contact us at info@paletteliquidationdepotcenter.com.. We appreciate your business and strive to ensure a seamless billing experience.