At paletteliquidationdepotcenter.com, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below to understand our procedures and expectations.
Processing Time
- Orders are typically processed within 2-5 business days after payment is received.
- Processing times may vary depending on order volume and inventory availability.
- Customers will receive a confirmation email with tracking information once the order has been shipped.
Shipping Methods & Delivery Times
- We ship via reliable freight carriers for pallet-sized orders.
- Estimated delivery times vary based on location and carrier schedules:
- Domestic (U.S.): 5-12 business days
- International: Varies by location and customs processing
- Customers are responsible for providing an accurate shipping address to avoid delivery delays.
Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of the order.
- Exact shipping fees will be provided at checkout.
- Customers may arrange their own freight shipping if preferred—please contact us prior to placing an order.
Damaged or Missing Shipments
- If your order arrives damaged, please inspect it upon delivery and report any issues immediately to the carrier.
- Contact us at info@paletteliquidationdepotcenter.com within 48 hours of delivery with photos and a description of the issue.
- We will work with the carrier to resolve claims and, if applicable, offer a replacement or partial refund.
International Shipping & Customs
- We ship internationally, but customers are responsible for all customs duties, taxes, and fees.
- Customs clearance times may affect delivery schedules.
- Please check with your local customs office for potential restrictions before placing an order.
Order Cancellations & Address Changes
- Orders can only be canceled or modified before shipment.
- Once an order has been shipped, cancellations or address changes are not possible.
- If you need assistance, email us at info@paletteliquidationdepotcenter.com as soon as possible.
For any further inquiries regarding our shipping policy, please contact us at info@paletteliquidationdepotcenter.com. We appreciate your business and look forward to serving you!